Interpersonal communication class/Computer Mediated Communication
For most of us, computer-mediated-communication (CMC) is a big part of our daily lives. For the purpose of this assignment, we will include your cell phone as a type of “computer.” In this assignment, you will reflect on your CMC.
First, read Chapter 4 in Bevan and Sole. Next, monitor your cell phone and/or computer-use during the course of a single day. Please download and save the CMC chart and make a note each time you check an email, text, play a game, or even check the time. Keep track of all of your personal and work-based communication activities through the course of a day and write everything you did on the provided chart. Keep track of the type of communication, length of time of your engagement, and the roles of both verbal and nonverbal communication in the interactions.
As you take notes on your chart, ask yourself:
Was there any implied meaning in the text of your writing? Did you ever use emoticons or use all caps?
In your written messages, how do you try to convey tone without nonverbal cues?
In your spoken messages, how do you think you could have been clearer if those messages had been written?
What connections can you make between your activities and the various functions of language and non-verbal communication discussed in Bevan and Sole (Sections 4.1 and 4.2)? Please list and describe at least one function of language and one function of nonverbal communication and show how those functions are demonstrated in your day of interactions.
Sample Notes
Work email – used emoticons and exclamation points to lighten the tone; careful with formal language and typos as this can be read that as careless or incompetent; saw responses to me with exclamation points and emoticons (nonverbal); like in table 4.7 in our text, I noticed I tried to clarify I understood others by saying things like “Are you saying that …?” If I were with them, I’d read body language instead.
When you write your paper, focus on specific interactions like the example used above or comment on general-use patterns. Then, based on what you have learned in Bevan and Sole, answer the following questions:
How much time in a single day do you communicate with your phone, computer, or both? Why does this matter?
Why should we pay special attention to our CMC?
What function of nonverbal communication did your interactions illustrate? How important was nonverbal communication in all of your computer-mediated interactions? Or, how did the lack of nonverbal communication allow you to think about a function of nonverbal communication?
What function of language did your interactions illustrate? How important was verbal communication?
What advice from Bevan and Sole could be used to improve your computer-mediated-communication?
Do not worry if you end up missing a few of your interactions. However, the more details you collect, the better your evidence will be to support your points. If it turns out you do not do much computer-mediated-communication, focus on the costs or benefits of primarily relying on verbal (and/or spoken) communication.
Copy and paste your complete CMC chart to the end of your paper.
The paper
Must be two to three double-spaced pages in length (not including title and references pages) and formatted according to APA style as outlined in the Ashford Writing Center.
Must include a separate title page with the following:
Title of paper
Student’s name
Course name and number
Instructor’s name
Date submitted
Must use the course text to support points.
Must document all sources in APA style as outlined in the Ashford Writing Center.
Must include a separate references page that is formatted according to APA style as outlined in the Ashford Writing Center.
Insert this chart at the end of your document.
Time of Day
Total minutes of inter-action
Type of Communication
Notes on verbal elements
Notes on Nonverbal Communication
Functions of Verbal/Nonverbal Communication
9:30 a.m.
Phone (Cell), Computer –(Facebook) Computer (email)
Computer – (shopping)
Family, Friend, Work, Comm-ercial, other.
Formal versus informal language, use of slang,denotations,etc.
She used words like “difficult” and “bad” which made me feel the denoted she was upset. But she also said “we have the resources,” which suggested everything was okay. Though I didn’t know if “I” was most of this “we” or if she was referring to others.
I couldn’t make out the tone of the email from my supervisor. She sounded like she was upset, but I wasn’t sure.I’m going to go speak to her directly to get a better sense of what the email was about. I will link this to advice offered in Bevan and Sole on managing impressions, as I want her to have a good impression of me through demonstrating confidence through my body language.
Verbal –
“Expressed confirming and disconfirming messages”(Bevan & Sole, Section 4.1). She told me about some issues she had with my document, “disconfirming” my work plan.
Nonverbal – because of the lack of nonverbal cues, I could not easily detect “messages of emotion, influence, and deception” (Bevan & Sole, Section 4.2). If we’d spoken, I could have interpreted what she was feeling and avoided feeling bad myself.
Nonverbal Elements (Tone, pitch, volume, use of all caps or emoticons)
Functions? – Bevan and Sole

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